Frequently Asked Questions

Do I need to set up an account with you?

No but it can make looking up your orders much easier and make checkout faster with your next purchase.

How do I change and check my account details?

You can edit all of your details after logging in and visiting this page. Account Edit

I've forgotten my password

No problem visit this page Forgot Password Page enter your email and use the link provided from the email you receive to reset it.

I want to return my purchase! What do I do?

As long as you follow our return rules here Return Policy Simply mail it back with a note letting us know if you are returning for a refund or exchange.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover & Paypal

What are cookies? Do I need to enable cookies on my browser?

Yes, Cookies (also referred to as HTTP cookies or browser cookies) are small text files stored in a web user's browser directory or data folder. Ecommerce websites place cookies on visitors' browsers to retain login credentials, identify customers, and provide a customized shopping experience.

I have a gift card, How do I use it?

Unfortunately our website is not capable of using cards purchased at the store but we are more than happy to take phone orders for them. Simply give us a call 800-222-9316 and we will be happy to help!